Do I need to get on a call?
No. The review, questions, scope, payment, onboarding and delivery can all happen by email and written updates.
What can you see without account access?
The public storefront and customer-facing journey you give permission to review. I label anything untested or unknown. The preview cannot verify your internal flow setup, deliverability or revenue.
What happens after the free review?
Keep it and use it yourself, or discuss a £500 welcome-flow pilot with me. It covers one flow of up to three emails, one consolidated revision, testing and a written handoff. Paid bookings remain closed while our delivery and payment checks are in progress. Any order needs agreed scope, dates and availability first.
When would I pay, and can I cancel?
After we confirm the fit, scope, access and delivery date, the pilot has one £500 payment with no VAT added. There is no monthly renewal. Cancel by email; unstarted prepaid work is refunded. If we miss the agreed 14-day delivery deadline, we refund the full £500. Any extension for a client delay must be agreed before the deadline.
What if there is not enough data for a test?
We prioritise useful flow coverage and fixes, or report that the result is inconclusive. I will not call a winner from a small sample. We agree what can reasonably be measured before you pay.
Will you need my Shopify password?
No. Paid work uses Shopify collaborator access and a client-approved Klaviyo account with only the permissions needed. Access comes after payment and onboarding.
Do you guarantee more revenue?
No. I commit to the agreed work and deadline. If the agreed setup deliverable is not shipped within 14 calendar days after all required access and assets arrive, I refund the setup fee.
Are you affiliated with Shopify or Klaviyo?
Aftercart Studio is an independent service. It is not endorsed by Shopify or Klaviyo.